Privacy Policy


The privacy of your personal information is important to Closer. We are committed to respecting your right to privacy and protecting your personal information.

This Privacy Policy outlines how Closer will manage your personal information and it also describes generally the sorts of personal information held and for what purposes, and how that information is collected, held, used and disclosed.

As a consequence, we may collect personal information from you when for example you wish to join a mailing lists or request information from us, respond to a survey or provide your details to us through our website forms, and conduct business with us.

The types of personal information we collect from you will depend on the circumstances in which the information is collected, and may include information such as:

  • name and contact details (including your postal address, email address, phone numbers or academic degree);
  • company name and a summary of products or services offered;
  • records of questions that you ask us;
  • answers you provide to questions we ask;
  • other information about your dealings with us.

We may also collect personal information about you from publicly available sources, from our related companies.

If we are not able to collect personal information about you we may not be able to provide you with the products, services, information or assistance you require.

Closer does not collect personal information that it does not need for our purpose of business.

Our website may use “cookies” to gather statistical information. It will be possible for you to decline Closer’s cookies by adjusting the “accept cookies” setting on your browser. However, this may affect the functionality of the website on your browser.

Closer may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

Generally, we will only use and disclose the personal information that we collect about you so that we can do business together and for purposes connected with our business operations. These purposes may include:

  • contacting you (including via electronic messaging and email, by mail, by phone or in any other lawful manner);
  • verifying your identity;
  • improving our products or services or businesses;
  • providing services to you or receiving services from you;

We may also use and disclose your personal information for direct marketing where you have consented to us doing so, or it is otherwise permitted by law.

Direct marketing involves communicating directly with you for the purpose of promoting the services. Depending on the nature of our relationship with you, these may be our services or the services of carefully selected third parties.

You can unsubscribe from receiving direct marketing materials from us at any time by contacting us.

Closer reserves the right to use or disclose any information as necessary to comply with any law, regulation or legal request, to protect the integrity of our websites to fulfil your requests or to cooperate within law enforcement investigation or any investigation on a matter of public safety.

Concerning sharing your personal information, we may disclose and provide access to your personal information to third parties in connection with the purposes described above.

Where we disclose your personal information to third parties we will use reasonable commercial efforts to ensure that such third parties protect your personal information in a manner consistent with this privacy policy.

Concerning the access and correction of information, Closer will endeavour to take all reasonable steps to keep secure any information which it holds about you and to keep this information accurate and up to date.

You may request access to your personal information held by Closer by contacting us. At your request, we will provide you with the details of all of your personal information which it may hold.

Regarding storage and security, Closer takes every possible step to ensure we protect the personal information that we collect. Personal information will be managed confidentially and securely and destroyed appropriately when no longer required. We will also monitor and implement advances or management processes, to safeguard all personal and sensitive information.

We may store personal information on computer databases and/or in hard copy, and we employ reasonable commercial physical and electronic security measures to protect any records that we hold which contain your personal information.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information and sensitive information from misuse, loss and unauthorised access, we cannot guarantee the security of any personal or sensitive information. Please be advised that Closer does not accept any responsibility for any misuse, loss or unauthorised access to such information.

Respecting links to other websites, you may be able to access external websites by clicking on links that Closer has provided. In such case, those external websites are not subject to Closer’s privacy standards, policies and procedures. You will need to contact or review those external websites directly to ascertain their respective privacy standards, policies and procedures. 

Respecting your sensitive information, Closer will not collect information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of professional or trade associations, membership of a trade union, details of heath, disability, sexual orientation or criminal record.

To fully protect your privacy, Closer reserves the right to amend this Privacy Policy at any time and for any reason. We will post the amended terms on its website as they occur, and you are encouraged to check for updates.

Nothing contained in this Privacy Policy is intended to create a contract or agreement between Closer and any user providing identifiable information in any form.

Closer will take all reasonable steps to comply with this Privacy Policy. However, to the extent permitted by law, nothing in this Privacy Policy is intended to hold Closer liable for any failure to comply with this Privacy Policy.

Furthermore, because Closer does not control the privacy policies of its subcontractors or external website providers, we recommend that you read and full understand their respective privacy policies.